# About the Bug Reports category
**URL:** https://forum.pinegrow.com/t/about-the-bug-reports-category/1172
**Category:** Bug Reports
**Created:** [August 1, 2017, 2:04pm UTC](https://forum.pinegrow.com/t/about-the-bug-reports-category/1172 "2017-08-01T14:04:37Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [August 1, 2017, 2:04pm UTC](https://forum.pinegrow.com/t/about-the-bug-reports-category/1172/1 "2017-08-01T14:04:37Z")
Welcome!
Please, write all the details about your configuration so we can analyze your report.
- Which Operating System and version of the Operating system? (Windows, MacOS, Linux)
- Running Pinegrow directly on the host system or in a Virtual Machine? (Parallels, VMWARE …)
- Pinegrow **version number**
- Hardware details (Memory, Hard drive)
- Do you have a Firewall and/or Anti Virus running in the background?
- Do you have a Webserver (MAMP, XAMP, AMP, Apache … ) running in the background?
- the step by step process leading to the issue.
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### Author:  [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [August 1, 2017, 2:04pm UTC](https://forum.pinegrow.com/t/about-the-bug-reports-category/1172/2 "2017-08-01T14:04:47Z")
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### Author:  [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [August 1, 2017, 2:11pm UTC](https://forum.pinegrow.com/t/about-the-bug-reports-category/1172/3 "2017-08-01T14:11:13Z")