# Addon doesnt appear in Pinegrow Windows

**URL:** <https://forum.pinegrow.com/t/addon-doesnt-appear-in-pinegrow-windows/6475>\
**Category:** General\
**Created:** [April 7, 2022, 5:22pm UTC](https://forum.pinegrow.com/t/addon-doesnt-appear-in-pinegrow-windows/6475 "2022-04-07T17:22:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dlnkrg](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/dlnkrg/32/5781_2.png) [@dlnkrg](https://forum.pinegrow.com/u/dlnkrg)\
**Post date:** [April 7, 2022, 5:22pm UTC](https://forum.pinegrow.com/t/addon-doesnt-appear-in-pinegrow-windows/6475/1 "2022-04-07T17:22:40Z")

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Hello Guys!

I have already created a Support ticket with the devs.  
But i still wanted to ask if maybe someone had the same issue and found a fix for this.

I recently purchased the Woocommerce Addon, wich if i try to buy again is telling me “ERROR: The licence is already upgraded to Shop Builder for WooCommerce edition.”  
So i guess the original Purchase was successfull.

But in Pinegrow on Windows 11 i am unable to use the Addon. Even after refreshing the License and restarting Pinegrow after that.

My other Addon, Tailwind Editor works as always, but with the Woocommerce addon i am only able to activate the trial time for the woocommerce addon.

Had anybody the same issue and found a fix?

Have a good day and thanks for your time!  
Daniel

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 8, 2022, 10:41am UTC](https://forum.pinegrow.com/t/addon-doesnt-appear-in-pinegrow-windows/6475/2 "2022-04-08T10:41:11Z")

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Hi @dlnkrg

Technical support has responded to you on Apr 7 at 19:42 and apparently you have received and read their reply 🙂

They are now waiting for your response to their advice/suggestions.