# \[BUG\] Unable to work with Pinegrow **URL:** \ **Category:** General\ **Tags:** bug\ **Created:** [June 19, 2026, 5:58am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806 "2026-06-19T05:58:36Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![lbottelier](https://avatars.discourse-cdn.com/v4/letter/l/77aa72/32.png) [@lbottelier](https://forum.pinegrow.com/u/lbottelier)\ **Post date:** [June 19, 2026, 5:58am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/1 "2026-06-19T05:58:36Z")
Hi all, Anyone else also experiencing this issue? On startup the UI loads incorrectly and the buttons are not working. Please let me know. ![image](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/f/f1c1e02a67af8710d736a933b22b0fedc4122eb0.jpeg) Kind regards, Lars Bottelier ---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [June 19, 2026, 9:11am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/2 "2026-06-19T09:11:05Z")
Hi, A look at what’s happening in the console would really help us figure out the situation. Please reach out to support directly and we’ll walk you through the next steps. > **[Contact Us | Pinegrow Web Editor](https://pinegrow.com/contact-us/)** > > Ran into problems? Have a suggestion? We would love to hear from you! ---
**Author:** ![aquorange](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/aquorange/32/958_2.png) [@aquorange](https://forum.pinegrow.com/u/aquorange)\ **Post date:** [June 20, 2026, 10:21am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/3 "2026-06-20T10:21:15Z")
Yes, same here today. ---
**Author:** ![aquorange](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/aquorange/32/958_2.png) [@aquorange](https://forum.pinegrow.com/u/aquorange)\ **Post date:** [June 20, 2026, 10:39am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/4 "2026-06-20T10:39:39Z")
I sent you a screenshot via eMail. ---
**Author:** ![AllMediaLab](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/allmedialab/32/2079_2.png) [@AllMediaLab](https://forum.pinegrow.com/u/AllMediaLab)\ **Post date:** [June 20, 2026, 1:46pm UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/5 "2026-06-20T13:46:39Z")
I had the same problem! It is caused by a wrong installer V(9.2). Don’t ask me how this is possible, but you have to check your download and that it shows V 9.3 instead of 9.2 Somehow there is a wrong link on the Pinegrow website. Be sure to start on this page and choose the proper one! [https://pinegrow.com/](https://pinegrow.com/) @Emmanuel Hi I have the corrupted 9.2 download if you need to see it! ![Screenshot 2026-06-20 at 15.49.23](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/0/0e31ab7c931e42d32354eca5ba6ffc4acbdf4e0b.jpeg) ---
**Author:** ![lbottelier](https://avatars.discourse-cdn.com/v4/letter/l/77aa72/32.png) [@lbottelier](https://forum.pinegrow.com/u/lbottelier)\ **Post date:** [June 22, 2026, 9:26am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/7 "2026-06-22T09:26:16Z")
Hi all, sorry for the late reply. I did a reinstall and everything works fine again. Next time I’ ll make sure to give the output of the console with my request. ---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [June 22, 2026, 3:47pm UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/8 "2026-06-22T15:47:40Z")
We found the problem in version 9.2 and fixed it with a live update. Since yesterday the workaround is to restart Pinegrow and/or update to version 9.3. ---
**Author:** ![AllMediaLab](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/allmedialab/32/2079_2.png) [@AllMediaLab](https://forum.pinegrow.com/u/AllMediaLab)\ **Post date:** [June 23, 2026, 5:56am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/9 "2026-06-23T05:56:17Z")
> [@Emmanuel](#): > > We found the problem in version 9.2 and fixed it You mean I pointed it out to you and then you fixed it! Your welcome! But if you keep on not replying to posts I am also stopping with posting on this forum! David ---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [June 23, 2026, 9:53am UTC](https://forum.pinegrow.com/t/bug-unable-to-work-with-pinegrow/11806/10 "2026-06-23T09:53:17Z")
I should’ve written: “Based on the feedback we received, we identified and fixed the issue in version 9.2.” Thanks to everyone who documented the symptoms, including you, David 🙂