# Cannot buy Pinegrow license cause of bug

**URL:** <https://forum.pinegrow.com/t/cannot-buy-pinegrow-license-cause-of-bug/8189>\
**Category:** Beginners\
**Tags:** bug\
**Created:** [June 29, 2023, 11:38am UTC](https://forum.pinegrow.com/t/cannot-buy-pinegrow-license-cause-of-bug/8189 "2023-06-29T11:38:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AdrianVrtel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/adrianvrtel/32/5738_2.png) [@AdrianVrtel](https://forum.pinegrow.com/u/AdrianVrtel)\
**Post date:** [June 29, 2023, 11:38am UTC](https://forum.pinegrow.com/t/cannot-buy-pinegrow-license-cause-of-bug/8189/1 "2023-06-29T11:38:10Z")

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Hi, I would love to buy Pinegrow but I’m blocked by this error message…

 ![Snímka obrazovky 2023-06-29 o 13.32.38](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/a/afe8aef023d666d6ebf7bd00be61eb0591b4f75b.png)

Any ideas? Or solution? 🤔

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**Author:** ![AdrianVrtel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/adrianvrtel/32/5738_2.png) [@AdrianVrtel](https://forum.pinegrow.com/u/AdrianVrtel)\
**Post date:** [June 29, 2023, 11:48am UTC](https://forum.pinegrow.com/t/cannot-buy-pinegrow-license-cause-of-bug/8189/2 "2023-06-29T11:48:03Z")

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The purchase went through on Safari. But on Chrome it still looks like it is broken…

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [June 29, 2023, 2:59pm UTC](https://forum.pinegrow.com/t/cannot-buy-pinegrow-license-cause-of-bug/8189/3 "2023-06-29T14:59:23Z")

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Thank you for this feedback.  
I have just tested with Chrome, Opera and Safari and I did not encounter this error message.  
Could it be that an extension is causing the problem? Can you test by disabling all your extensions? (if you have any).

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**Author:** ![AdrianVrtel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/adrianvrtel/32/5738_2.png) [@AdrianVrtel](https://forum.pinegrow.com/u/AdrianVrtel)\
**Post date:** [July 1, 2023, 6:29pm UTC](https://forum.pinegrow.com/t/cannot-buy-pinegrow-license-cause-of-bug/8189/4 "2023-07-01T18:29:25Z")

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Will try it without the plugins next week.