# Didnt see any serial number when purchasing pinegrow, now the link for "forgot the serial code" doesnt work either

**URL:** https://forum.pinegrow.com/t/didnt-see-any-serial-number-when-purchasing-pinegrow-now-the-link-for-forgot-the-serial-code-doesnt-work-either/1798
**Category:** General
**Created:** [April 15, 2018, 5:18am UTC](https://forum.pinegrow.com/t/didnt-see-any-serial-number-when-purchasing-pinegrow-now-the-link-for-forgot-the-serial-code-doesnt-work-either/1798 "2018-04-15T05:18:55Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![adam627](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/adam627/32/1152_2.png) [@adam627](https://forum.pinegrow.com/u/adam627)
#### Post date: [April 15, 2018, 5:18am UTC](https://forum.pinegrow.com/t/didnt-see-any-serial-number-when-purchasing-pinegrow-now-the-link-for-forgot-the-serial-code-doesnt-work-either/1798/1 "2018-04-15T05:18:55Z")

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I just bought pinegrow and havent been able to activate my paid license. I didnt see any serial code when I purchased my subscription and the link to get the serial code from the program itself is going to a link that is a 504 Gateway error via nginx. Please help. thanks

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### Author: ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [April 15, 2018, 8:30am UTC](https://forum.pinegrow.com/t/didnt-see-any-serial-number-when-purchasing-pinegrow-now-the-link-for-forgot-the-serial-code-doesnt-work-either/1798/2 "2018-04-15T08:30:05Z")

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Hello,  
We are sorry for the inconvenience but there is a currently a “glitch” with our activation server. Troubleshooting is underway and the situation should be fixed shortly.