# ERROR - new Pinegrow Project: unable to load any HTML page into WebEditor \> ANSWERED

**URL:** <https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648>\
**Category:** Beginners\
**Tags:** bug\
**Created:** [April 23, 2025, 2:43pm UTC](https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648 "2025-04-23T14:43:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![golegup](https://avatars.discourse-cdn.com/v4/letter/g/8e8cbc/32.png) [@golegup](https://forum.pinegrow.com/u/golegup)\
**Post date:** [April 23, 2025, 2:43pm UTC](https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648/1 "2025-04-23T14:43:26Z")

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Help! PineGrow Web Editor Pro ( **v8.4** ) is unable to load any standard HTML page from my new PineGrow Project?

The HTML bootstrap website opens in my chrome Browser (works as expected), however, when I try to open the same webpage (e.g. index.html) into Pingrow; the Pinegrow app does not load the page!. All I see (image attached) is the Pinegrow page load indicator icons (three colored circle) in an endless loop - but the **page NEVER loads**.

**Please HELP!**

 ![Capture](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/0/07f1f78514c2610274533245282ee324f56f97fa.jpeg)

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 23, 2025, 2:48pm UTC](https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648/2 "2025-04-23T14:48:24Z")

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Activate JS maybe?

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/a/a49949b0666980d9116a7407a4d9115d5637dc60.jpeg)

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**Author:** ![golegup](https://avatars.discourse-cdn.com/v4/letter/g/8e8cbc/32.png) [@golegup](https://forum.pinegrow.com/u/golegup)\
**Post date:** [April 23, 2025, 2:53pm UTC](https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648/3 "2025-04-23T14:53:20Z")

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Steps I’ve already taken to troubleshoot the issue:

1. Re-installed a new copy of PineGrow 8.4 app
2. Downloaded the orginal HTML Bootstrap Website template source file. The HTML website functions and works correctly in the Chrome web browser ( **did not open in Pinegrow** )

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**Author:** ![golegup](https://avatars.discourse-cdn.com/v4/letter/g/8e8cbc/32.png) [@golegup](https://forum.pinegrow.com/u/golegup)\
**Post date:** [April 23, 2025, 2:57pm UTC](https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648/4 "2025-04-23T14:57:52Z")

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**YES!** thank you Emmanuel : )  
appreciate the quick response. This resolved the issue.

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 23, 2025, 4:24pm UTC](https://forum.pinegrow.com/t/error-new-pinegrow-project-unable-to-load-any-html-page-into-webeditor-answered/10648/5 "2025-04-23T16:24:21Z")

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