# I have purchased Pinegrow and not received Licence key to my mail

**URL:** <https://forum.pinegrow.com/t/i-have-purchased-pinegrow-and-not-received-licence-key-to-my-mail/4233>\
**Category:** Bug Reports\
**Tags:** bug\
**Created:** [June 13, 2020, 4:13pm UTC](https://forum.pinegrow.com/t/i-have-purchased-pinegrow-and-not-received-licence-key-to-my-mail/4233 "2020-06-13T16:13:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pavan](https://avatars.discourse-cdn.com/v4/letter/p/439d5e/32.png) [@pavan](https://forum.pinegrow.com/u/pavan)\
**Post date:** [June 13, 2020, 4:13pm UTC](https://forum.pinegrow.com/t/i-have-purchased-pinegrow-and-not-received-licence-key-to-my-mail/4233/1 "2020-06-13T16:13:50Z")

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I have purchased Prinegorw and did not receive licence key and invoice also to mail Id

pavan.a@wowdea.in - Can you check and send me the licence key. I tried resending licence key to my mail Id but not receiving any mails

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [June 14, 2020, 10:13am UTC](https://forum.pinegrow.com/t/i-have-purchased-pinegrow-and-not-received-licence-key-to-my-mail/4233/2 "2020-06-14T10:13:58Z")

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> [@pavan](#):
>
> I have purchased Pinegrow and did not receive licence key and invoice also to mail Id

Sending emails is automated and can take a few minutes, sometimes a little longer.  
If you still haven’t received your license information by the time you read this message, can you please contact our support?

> **[Contact Us | Pinegrow Web Editor](https://pinegrow.com/contact-us/)**
>
> Ran into problems? Have a suggestion? We would love to hear from you!