# Important note about Pinegrow Technical Support (through email) **URL:** \ **Category:** General\ **Created:** [May 22, 2017, 8:39am UTC](https://forum.pinegrow.com/t/important-note-about-pinegrow-technical-support-through-email/946 "2017-05-22T08:39:52Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [May 22, 2017, 8:39am UTC](https://forum.pinegrow.com/t/important-note-about-pinegrow-technical-support-through-email/946/1 "2017-05-22T08:39:52Z")
Dear Pinegrow users, When we receive an email from you through our [support channel](http://docs.pinegrow.com/contact-us), we assume that you have already thoroughly reviewed our [documentation and tutorials](http://www.docs.pinegrow.com) (note: using the search bar can be a great help!), our [Youtube Channel](https://www.youtube.com/channel/UCo2RGSbsI9GIxVvJPXanUuw/playlists), our [community forum](http://forum.pinegrow.com/) and our [Slack channel](http://docs.pinegrow.com/slack-invitation). While we would love to be able to provide detailed answers to all the interesting questions we receive every day, our role is to provide assistance with **specific Pinegrow features** , **billing** and/or **licensing** issues. We’re unable to provide extensive support or step by step / custom instructions / guides about **HTML** and **CSS** , **Javascript** , **Bootstrap** & **Foundation** frameworks, and extended custom functionalities related to **WordPress**. You should find excellent documentation on these topics via the following links: **HTML and CSS** > **[HTML Reference](https://htmlreference.io/)** > > A free guide to all HTML elements and attributes. > **[CSS Reference](https://cssreference.io/)** > > CSS Reference is a free visual guide to CSS. It features the most popular properties, and explains them with illustrated and animated examples. **JavaScript** > **[JavaScript basics](https://developer.mozilla.org/en-US/docs/Learn/Getting_started_with_the_web/JavaScript_basics)** > > JavaScript ("JS" for short) is a full-fledged dynamic programming language that, when applied to an HTML document, can provide dynamic interactivity on websites. It was invented by Brendan Eich, co-founder of the Mozilla project, the... **Bootstrap 3.3.x Framework** > **[Introduction](https://getbootstrap.com/getting-started/)** > > Get started with Bootstrap, the world’s most popular framework for building responsive, mobile-first sites, with BootstrapCDN and a template starter page. **Foundation 6.X Framework** [http://foundation.zurb.com/frameworks-docs.html](http://foundation.zurb.com/frameworks-docs.html) **Materialize CSS** [http://materializecss.com/getting-started.html](http://materializecss.com/getting-started.html) **WordPress** [https://codex.wordpress.org/](https://codex.wordpress.org/) However, **we take good note** of all the questions/use case we receive and depending on the frequency of similar requests, **we maybe publish specific tutorials** on our [documentation site](http://docs.pinegrow.com) in the near future. Stay tuned. ---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [May 22, 2017, 8:45am UTC](https://forum.pinegrow.com/t/important-note-about-pinegrow-technical-support-through-email/946/2 "2017-05-22T08:45:46Z")
---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [May 22, 2017, 8:46am UTC](https://forum.pinegrow.com/t/important-note-about-pinegrow-technical-support-through-email/946/3 "2017-05-22T08:46:18Z")