# Interactions stop playing after some time

**URL:** <https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442>\
**Category:** Bug Reports\
**Created:** [August 13, 2020, 12:54am UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442 "2020-08-13T00:54:16Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ricosrealm](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/ricosrealm/32/2816_2.png) [@ricosrealm](https://forum.pinegrow.com/u/ricosrealm)\
**Post date:** [August 13, 2020, 12:54am UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/1 "2020-08-13T00:54:16Z")

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I’m using the interactions plugin on Mac OS. I’ve noticed the interactions plugin fails to animate after working with it for some period of time.

The only solution to fix this is to restart the application.

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**Author:** ![Pinegrow\_User](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/pinegrow_user/32/4919_2.png) [@Pinegrow\_User](https://forum.pinegrow.com/u/Pinegrow_User)\
**Post date:** [August 13, 2020, 2:23pm UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/2 "2020-08-13T14:23:32Z")

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Welcome to the forum @ricosrealm

> [@ricosrealm](#):
>
> I’ve noticed the interactions plugin fails to animate after working with it for some period of time.

Do you mean the animation as seen on the **page** itself, or the actual **interface** for Pinegrow Interactions? If you mean the animation on the page then maybe you can instead toggle the javascript on / off verse restarting the whole application. If you mean the PGIA interface itself, then only the devs can probably address that possible issue.

> Pinegrow Toolbar Toggle Javascript  
> ![Pinegrow-Toolbar-Toggle-Javascript](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/8/89e76300fef19bda113a0b8679c7ec178ea7e789.png)

Maybe someone else or staff will respond also, again welcome to the forum.

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**Author:** ![ricosrealm](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/ricosrealm/32/2816_2.png) [@ricosrealm](https://forum.pinegrow.com/u/ricosrealm)\
**Post date:** [August 13, 2020, 3:03pm UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/3 "2020-08-13T15:03:14Z")

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I mean the PGIA interface itself.

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**Author:** ![Pinegrow\_User](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/pinegrow_user/32/4919_2.png) [@Pinegrow\_User](https://forum.pinegrow.com/u/Pinegrow_User)\
**Post date:** [August 13, 2020, 3:55pm UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/4 "2020-08-13T15:55:16Z")

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Ok, then that is an issue @matjaz, @abirana, etc., will need to address and comment on.

I would suggest [contacting support](https://pinegrow.com/contact-us/) directly if you have not already.

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**Author:** ![Pinegrow\_User](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/pinegrow_user/32/4919_2.png) [@Pinegrow\_User](https://forum.pinegrow.com/u/Pinegrow_User)\
**Post date:** [August 20, 2020, 4:29pm UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/5 "2020-08-20T16:29:16Z")

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Were you able to get a resolution for the problems you were facing @ricosrealm ?

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**Author:** ![abirana](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/abirana/32/4162_2.png) [@abirana](https://forum.pinegrow.com/u/abirana)\
**Post date:** [August 21, 2020, 8:00am UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/6 "2020-08-21T08:00:14Z")

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Oh I forgot to reply on this.

I’ve been working on Pinegrow and I’ve not encountered such issue, so I cannot actually relate to your problem.

Please check what different you’ve done or any other implementation that can cause this.

And I think it is best to email the support directly and explain the issue in details.

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [August 21, 2020, 9:09am UTC](https://forum.pinegrow.com/t/interactions-stop-playing-after-some-time/4442/7 "2020-08-21T09:09:01Z")

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Note: @ricosrealm who was evaluating Pinegrow actually contacted our support on August 13th. We asked him to provide a few more details and to see an example project presenting the problem. We are now waiting for his answer.
