# Internal server up but PG can't connect

**URL:** <https://forum.pinegrow.com/t/internal-server-up-but-pg-cant-connect/3766>\
**Category:** General\
**Created:** [February 9, 2020, 2:21pm UTC](https://forum.pinegrow.com/t/internal-server-up-but-pg-cant-connect/3766 "2020-02-09T14:21:41Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![RobM](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@RobM](https://forum.pinegrow.com/u/RobM)\
**Post date:** [February 10, 2020, 11:29am UTC](https://forum.pinegrow.com/t/internal-server-up-but-pg-cant-connect/3766/4 "2020-02-10T11:29:08Z")

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So PG support helped me to solve the problem. I’m on a Mac so, not sure if this applies to Linux or Windows.

Basically I went into ‘~/Library/Application Support’ and deleted the Pinegrow related files. I then started the PG app, re-authorized with my license code and all was good.

Thanks PG Support @Emmanuel!

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