# Paid Via Paddle No Interactions - SOLVED

**URL:** <https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583>\
**Category:** Pinegrow Interactions Add-on\
**Created:** [December 4, 2019, 4:06pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583 "2019-12-04T16:06:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![osmosis](https://avatars.discourse-cdn.com/v4/letter/o/59ef9b/32.png) [@osmosis](https://forum.pinegrow.com/u/osmosis)\
**Post date:** [December 4, 2019, 4:06pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583/1 "2019-12-04T16:06:22Z")

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Invoice number 10605222 PAID. App refreshed re-activated and re-launched. No interactions available. Am I supposed to take additional action after purchase?

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [December 4, 2019, 4:37pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583/2 "2019-12-04T16:37:36Z")

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Can you please contact us at [support@pinegrow.com](mailto:support@pinegrow.com) (send us the Paddle order number (from the receipt), your current PG license details (email + activation) and everything you think can help us to troubleshoot the situation).

Thanks.

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**Author:** ![AllMediaLab](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/allmedialab/32/2079_2.png) [@AllMediaLab](https://forum.pinegrow.com/u/AllMediaLab)\
**Post date:** [December 4, 2019, 4:38pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583/3 "2019-12-04T16:38:01Z")

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See you already activated it! Did not read that the first time!

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**Author:** ![osmosis](https://avatars.discourse-cdn.com/v4/letter/o/59ef9b/32.png) [@osmosis](https://forum.pinegrow.com/u/osmosis)\
**Post date:** [December 4, 2019, 4:43pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583/4 "2019-12-04T16:43:11Z")

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Sent. THANKS! Hope we can get this worked out!

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [December 4, 2019, 5:24pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583/5 "2019-12-04T17:24:00Z")

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Issue is fixed. I’m closing the topic.

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [December 4, 2019, 5:24pm UTC](https://forum.pinegrow.com/t/paid-via-paddle-no-interactions-solved/3583/6 "2019-12-04T17:24:07Z")

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Closed on December 4, 2019, 5:24pm UTC