# Pinegrow 3.0 Licensing **URL:** \ **Category:** General\ **Created:** [July 1, 2017, 12:52am UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047 "2017-07-01T00:52:56Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![vrooney](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/vrooney/32/769_2.png) [@vrooney](https://forum.pinegrow.com/u/vrooney)\ **Post date:** [July 1, 2017, 12:52am UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047/1 "2017-07-01T00:52:56Z")
So I just saw that the upgrade is available. I installed 3.01 and it’s asking for a trial key to start instead of upgrading my 2.95x version. I have support for upgrades through 2018. A couple of other weird things is that when I sent the email to support for the trial key and entered it, closed the dialog. When I restart pinegrow it’s version 2.95x telling me there is an upgrade?? The diallog for the trial/buy now is also not displaying correctly within the defined box. Seems like the bottom half is being trimmed off a bit so the button to continue is below the modal dialog. This is running on Windows 10, lenovo W530, Corei7 w/4 cores, 16G ram, SSD hard drive. thanks, Vince ---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [July 1, 2017, 9:14am UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047/2 "2017-07-01T09:14:12Z")
Hello Vince, Please, contact the support with all the details (license and more). > **[Contact Us | Pinegrow 4 – Documentation and Tutorials](http://docs.pinegrow.com/contact-us/)** > > Ran into problems? Have a suggestion? We would love to hear from you! ---
**Author:** ![vrooney](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/vrooney/32/769_2.png) [@vrooney](https://forum.pinegrow.com/u/vrooney)\ **Post date:** [July 1, 2017, 9:35pm UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047/3 "2017-07-01T21:35:18Z")
I’ve resolved the problem. The activation dialog on windows is cut off on my computer so I couldn’t see the fields to input the email and serial number. On the mac it’s fine. I was able to activate both platforms. ---
**Author:** ![schpengle](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/schpengle/32/238_2.png) [@schpengle](https://forum.pinegrow.com/u/schpengle)\ **Post date:** [July 2, 2017, 11:55am UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047/4 "2017-07-02T11:55:20Z")
Oops a’ Daisy! Maybe get a bigger monitor @vrooney? 🙂 (P.S. I used to get a similar issue with the _Manage Libraries and Plugins_ option. I could never see the subtle, skinny scroll bar on the right and there was a space at the bottom. I felt rather relieved/humiliated when @rob suggested I… scroll down. ---
**Author:** ![vrooney](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/vrooney/32/769_2.png) [@vrooney](https://forum.pinegrow.com/u/vrooney)\ **Post date:** [July 2, 2017, 12:31pm UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047/5 "2017-07-02T12:31:41Z")
Nah it running on a 17 inch screen on a kick ass Lenovo Laptop "workstation class" with Nvidia. They have an issue with the dialog scaling on windows 10. It’s modal and won’t scroll. It’s a square situated in the middle of the screen with a border. What’s strange is that the purchase/activation dialog displays correctly now that I have it activated. It’s nice and wide and fits everything. It seems to be the initial activation dialog displays as a square instead of a rectangle so it crops the dialog. Hey I’m happy to have my hand on V3 finallly. 😉 Hope all is well with you buddy. Vince ---
**Author:** ![schpengle](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/schpengle/32/238_2.png) [@schpengle](https://forum.pinegrow.com/u/schpengle)\ **Post date:** [July 2, 2017, 2:18pm UTC](https://forum.pinegrow.com/t/pinegrow-3-0-licensing/1047/6 "2017-07-02T14:18:52Z")
Pretty much so! Apart from the reality that is my life, but hey! lets not go there 🙂 This virtual one is just as good, with less hiccups…KaBOOM! …wassat?