# \[solved\] Pinegrow window does not close

**URL:** https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594
**Category:** Bug Reports
**Created:** [December 21, 2023, 11:09am UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594 "2023-12-21T11:09:21Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![dejan](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/dejan/32/6058_2.png) [@dejan](https://forum.pinegrow.com/u/dejan)
#### Post date: [December 21, 2023, 11:09am UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/1 "2023-12-21T11:09:21Z")

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When I either click on File/Quit or “X” to close the window Pinegrow shows the message but does not close - the window keeps being open. I run it on Linux (Fedora) x86\_64 workstation.

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/8/8f7ded4558e030047048b392b404002074b2b2d4.png)

Update: I forgot to mention the version: About Pinegrow Web Editor - 7.9 - PRO Personal

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### Author: ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [December 21, 2023, 3:38pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/2 "2023-12-21T15:38:59Z")

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Is it the first time you install Pinegrow on this system?  
Can you please start the app from the console and check for the possible error messages? (see [Install Pinegrow on Linux | Pinegrow Web Editor](https://pinegrow.com/docs/getting-started/install-and-run-pinegrow/install-pinegrow-on-ubuntu-linux/#run-pinegrow-from-command-line))

Then, can you please [contact the support](https://pinegrow.com/#contact)?

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### Author: ![Russ](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@Russ](https://forum.pinegrow.com/u/Russ)
#### Post date: [December 21, 2023, 4:02pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/3 "2023-12-21T16:02:34Z")

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I started it from the Command Line (MacOS) and got;

rhore@Mac-Studio MacOS % ./nwjs  
[25401:47619:1221/155808.852248:ERROR:trust\_store\_mac.cc(1070)] Error parsing certificate:  
ERROR: Failed parsing extensions

[25401:61187:1221/155808.915877:ERROR:top\_sites\_backend.cc(79)] Failed to initialize database.  
objc[25411]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x237605660) and /Applications/Pinegrow.app/Contents/Frameworks/nwjs Framework.framework/Versions/107.0.5304.68/Libraries/libGLESv2.dylib (0x1083c4230). One of the two will be used. Which one is undefined.  
2023-12-21 15:58:09.991 nwjs Helper (Renderer)[25416:842218] CoreText note: Client requested name “.NewYork-Regular”, it will get TimesNewRomanPSMT rather than the intended font. All system UI font access should be through proper APIs such as CTFontCreateUIFontForLanguage() or +[NSFont systemFontOfSize:].  
2023-12-21 15:58:09.991 nwjs Helper (Renderer)[25416:842218] CoreText note: Set a breakpoint on CTFontLogSystemFontNameRequest to debug.

It does not close but seems to be stopping the internal web browser as I can no longer open pages to edit them/

PS: 2023-12-22: Now working fine on MacOS, many thanks

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### Author: ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [December 21, 2023, 4:05pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/4 "2023-12-21T16:05:04Z")

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Thanks.

> [@Emmanuel](#):
>
> Is it the first time you install Pinegrow on this system?

I add more characters so its fine with the forum.

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### Author: ![zahidaziz](https://avatars.discourse-cdn.com/v4/letter/z/ed655f/32.png) [@zahidaziz](https://forum.pinegrow.com/u/zahidaziz)
#### Post date: [December 21, 2023, 4:34pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/5 "2023-12-21T16:34:30Z")

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I have the same problem on Windows 11 with Pinegrow 7.9. When closing it by pressing X or by File/Quit the message about “shutting down see you soon” comes up but the window remains open and active. I have to go to Task Manager and end the process.

Zahid Aziz

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### Author: ![adamslowe](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/adamslowe/32/4590_2.png) [@adamslowe](https://forum.pinegrow.com/u/adamslowe)
#### Post date: [December 21, 2023, 6:27pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/6 "2023-12-21T18:27:41Z")

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I’m also seeing the same issue on my Windows PC.

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### Author: ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [December 21, 2023, 6:57pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/7 "2023-12-21T18:57:43Z")

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@Russ @zahidaziz @adamslowe We asked the Christmas elves to magically fix things, and if you restart Pinegrow now, the problem should be resolved.

Apologies for this temporary hiccup. The elves might have been playing with the code while sipping hot cocoa! 🎅

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### Author: ![adamslowe](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/adamslowe/32/4590_2.png) [@adamslowe](https://forum.pinegrow.com/u/adamslowe)
#### Post date: [December 21, 2023, 7:00pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/8 "2023-12-21T19:00:29Z")

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One too many eggnogs. Thanks for taking care of it so quickly!

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/d/d1116da5c191e0c82d94b7d1ff95949ed10e556e.jpeg)

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<div class="post-metadata">

### Author: ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)
#### Post date: [December 21, 2023, 11:00pm UTC](https://forum.pinegrow.com/t/solved-pinegrow-window-does-not-close/8594/9 "2023-12-21T23:00:30Z")

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