# Theme Converter does not start **URL:** \ **Category:** Pinegrow Theme Converter\ **Tags:** bug\ **Created:** [December 22, 2022, 4:11am UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498 "2022-12-22T04:11:47Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![rjrggr](https://avatars.discourse-cdn.com/v4/letter/r/71e660/32.png) [@rjrggr](https://forum.pinegrow.com/u/rjrggr)\ **Post date:** [December 22, 2022, 4:11am UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498/1 "2022-12-22T04:11:47Z")
Theme converter is not starting on MacOS Monterrey. It displays blank window for a few seconds and then disappears. I tried re-installing it but the issue continues. I’m having the same issue with Pinegrow Snapshots, anyone else having this issue? ---
**Author:** ![schpengle](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/schpengle/32/238_2.png) [@schpengle](https://forum.pinegrow.com/u/schpengle)\ **Post date:** [December 22, 2022, 11:10am UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498/2 "2022-12-22T11:10:59Z")
yes same here theme converter 1.3 macs 0S 12.3 Apple Silicon M1 cpu Snapshots working though. oh hang on, TC just started AFTER starting Snapshots ## Apple crash reporter starts with… ## Translated Report (Full Report Below) Process: nwjs [42988] Path: /Applications/Pinegrow Theme Converter\_1.3.app/Contents/MacOS/nwjs Identifier: com.pinegrow.pinegrowthemeconverter Version: Version 1.3 (1.3) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-12-22 11:07:39.5953 +0000 OS Version: macOS 12.3 (21E230) Report Version: 12 Anonymous UUID: Sleep/Wake UUID: Time Awake Since Boot: 4600000 seconds Time Since Wake: 83 seconds System Integrity Protection: enabled Crashed Thread: 13 StackSamplingProfiler Exception Type: EXC\_BAD\_ACCESS (SIGSEGV) Exception Codes: KERN\_INVALID\_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC\_CORPSE\_NOTIFY Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [42988] VM Region Info: 0 is not in any region. Bytes before following region: 4343734272 REGION TYPE START - END [VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START —\> \_\_TEXT 102e82000-102e83000 [4K] r-x/rwx SM=COW …ts/MacOS/nwjs Kernel Triage: VM - pmap\_enter failed with resource shortage Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread 0 ??? 0x7ff8a57d6940 ??? 1 libsystem\_kernel.dylib 0x7ff8151c497a mach\_msg\_trap + 10 2 libsystem\_kernel.dylib 0x7ff8151c4ce8 mach\_msg + 56 3 CoreFoundation 0x7ff8152c7db0 \_\_CFRunLoopServiceMachPort + 319 4 CoreFoundation 0x7ff8152c6440 \_\_CFRunLoopRun + 1276 5 CoreFoundation 0x7ff8152c5884 CFRunLoopRunSpecific + 562 6 HIToolbox 0x7ff81e3bbce6 RunCurrentEventLoopInMode + 292 7 HIToolbox 0x7ff81e3bba4a ReceiveNextEventCommon + 594 8 HIToolbox 0x7ff81e3bb7e5 \_BlockUntilNextEventMatchingListInModeWithFilter + 70 9 AppKit 0x7ff817c235cd \_DPSNextEvent + 927 10 AppKit 0x7ff817c21c8a -[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394 11 nwjs Framework 0x115c8cf20 0x1138c3000 + 37527328 12 nwjs Framework 0x116 then LOTS more NWJS stuff plus much gobbledygook ---
**Author:** ![rjrggr](https://avatars.discourse-cdn.com/v4/letter/r/71e660/32.png) [@rjrggr](https://forum.pinegrow.com/u/rjrggr)\ **Post date:** [December 23, 2022, 12:40pm UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498/3 "2022-12-23T12:40:17Z")
Mine has a Intel CPU, and no crash report. It’s as if the application just closes. ---
**Author:** ![schpengle](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/schpengle/32/238_2.png) [@schpengle](https://forum.pinegrow.com/u/schpengle)\ **Post date:** [December 23, 2022, 12:54pm UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498/4 "2022-12-23T12:54:33Z")
@rjrggr ah, ok, so your Mac doesn’t offer to send a crash report to Apple? Ok, interesting. ---
**Author:** ![webcodist](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/webcodist/32/5209_2.png) [@webcodist](https://forum.pinegrow.com/u/webcodist)\ **Post date:** [December 24, 2022, 8:13am UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498/5 "2022-12-24T08:13:34Z")
The same problem with Pinegrow Web Editor PRO 7.04 on Linux Mint 20.3 Cinnamon. Version 7.03 works well. I tied to delete ~/.config/Pinegrow without a result. ---
**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\ **Post date:** [December 24, 2022, 1:10pm UTC](https://forum.pinegrow.com/t/theme-converter-does-not-start/7498/6 "2022-12-24T13:10:08Z")
@rjggr According to my latest tests today (24-12-2022) on macOS Monterey which is the operating system I use, neither Pinegrow Snapshots 1.1 nor Pinegrow Theme Converter 1.3 have this problem at startup. Can you **[please contact the support directly](https://pinegrow.com/contact-us/)** so that your particular case can be analyzed more closely? @webcodist As far as Linux Mint 20.3 Cinnamon is concerned, we do not test this distribution and it will be difficult for us to offer more precise help than the tips we propose on our dedicated documentation… ([https://pinegrow.com/docs/getting-started/install-and-run-pinegrow/install-pinegrow-on-ubuntu-linux/](https://pinegrow.com/docs/getting-started/install-and-run-pinegrow/install-pinegrow-on-ubuntu-linux/)) Can you launch the application from the terminal and copy the possible warnings/error messages that are displayed **then [please contact the support directly](https://pinegrow.com/contact-us/)** so that your particular case can be analyzed more closely. **Note:** Also, for the sake of efficiency and organization in this forum, we recommend that you do not post in a topic that is not directly related to the issue that brought you here. Instead, please create a specific topic for each different situation. Your topic should ideally be titled with a sentence that summarizes the problem you are experiencing.