# "Unable to remember tasks" popup on start

**URL:** <https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833>\
**Category:** Questions\
**Created:** [April 3, 2024, 2:14pm UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833 "2024-04-03T14:14:29Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Russ](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@Russ](https://forum.pinegrow.com/u/Russ)\
**Post date:** [April 3, 2024, 2:14pm UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833/1 "2024-04-03T14:14:29Z")

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When I start Pinegrow (Mac Ultra M1 64Gb) I get a popup with the title “Unable to remember tasks” and content “Unable to save the learned tasks because the database was not loaded properly. Please try reloading the browser tab.”  
I am not sure how to “…reload the browser tab.” ?

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 4, 2024, 8:03am UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833/2 "2024-04-04T08:03:35Z")

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Hello @Russ

Can you please contact [the support](https://pinegrow.com/contact-us/) with all the details about your situation (Pinegrow version, macOS version and more) so we can investigate with you?

Thanks!

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 8, 2024, 10:54am UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833/3 "2024-04-08T10:54:37Z")

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Hello @Russ

The tech support team has responded, can you confirm that you have received our message so we can close and mark this topic as fixed?

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**Author:** ![Russ](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@Russ](https://forum.pinegrow.com/u/Russ)\
**Post date:** [April 8, 2024, 4:43pm UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833/4 "2024-04-08T16:43:06Z")

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Sorry I have been away from my computer for the weekend so have not tried it, but I will tomorrow.

Russ

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 9, 2024, 1:05pm UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833/5 "2024-04-09T13:05:37Z")

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Problem is fixed now 🙂

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**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [April 9, 2024, 1:05pm UTC](https://forum.pinegrow.com/t/unable-to-remember-tasks-popup-on-start/8833/6 "2024-04-09T13:05:44Z")

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