# Upgrade Then Downgrade Problem

**URL:** <https://forum.pinegrow.com/t/upgrade-then-downgrade-problem/4724>\
**Category:** Bug Reports\
**Created:** [November 27, 2020, 12:34pm UTC](https://forum.pinegrow.com/t/upgrade-then-downgrade-problem/4724 "2020-11-27T12:34:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mj9999](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@mj9999](https://forum.pinegrow.com/u/mj9999)\
**Post date:** [November 27, 2020, 12:34pm UTC](https://forum.pinegrow.com/t/upgrade-then-downgrade-problem/4724/1 "2020-11-27T12:34:57Z")

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I upgraded to 5.98. Got a message I had to pay again to use it. So I downgraded back to 5.96. Now I get this error before opening 5.96.

![image](https://canada1.discourse-cdn.com/flex036/uploads/pinegrow/original/2X/c/c2a0862d86cef6f38b618e4b1ce01627ab8c96df.png)

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<div class="post-metadata">

**Author:** ![Emmanuel](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.pinegrow.com/emmanuel/32/6294_2.png) [@Emmanuel](https://forum.pinegrow.com/u/Emmanuel)\
**Post date:** [November 27, 2020, 1:13pm UTC](https://forum.pinegrow.com/t/upgrade-then-downgrade-problem/4724/2 "2020-11-27T13:13:32Z")

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Can you please contact the support ? \> [https://pinegrow.com/contact-us/](https://pinegrow.com/contact-us/)  
Thanks.