# WordPress activation problem

**URL:** <https://forum.pinegrow.com/t/wordpress-activation-problem/4593>\
**Category:** Pinegrow WP\
**Created:** [October 8, 2020, 9:58am UTC](https://forum.pinegrow.com/t/wordpress-activation-problem/4593 "2020-10-08T09:58:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Agund](https://avatars.discourse-cdn.com/v4/letter/a/e0b2c6/32.png) [@Agund](https://forum.pinegrow.com/u/Agund)\
**Post date:** [October 8, 2020, 9:58am UTC](https://forum.pinegrow.com/t/wordpress-activation-problem/4593/1 "2020-10-08T09:58:17Z")

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Hi, I bought the Wordpress plugin today because I didn’t select it yesterday when I bought the Pro with Tailwind.

My problem is that whenever I go to the dashboard the WordPress plugin is shown as not active. Is this correct or did something go wrong?

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**Author:** ![RobM](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@RobM](https://forum.pinegrow.com/u/RobM)\
**Post date:** [October 8, 2020, 11:17am UTC](https://forum.pinegrow.com/t/wordpress-activation-problem/4593/2 "2020-10-08T11:17:31Z")

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Did you reactivate after you made the purchase? I think it should be the same serial code. As long as the email was the same you should just be able to hit the activate button. If not, file a help ticket. [https://pinegrow.com/contact-us/](https://pinegrow.com/contact-us/)  
Cheers,  
Bob