Theme Converter does not start

Theme converter is not starting on MacOS Monterrey. It displays blank window for a few seconds and then disappears. I tried re-installing it but the issue continues. I’m having the same issue with Pinegrow Snapshots, anyone else having this issue?

yes same here

theme converter 1.3 macs 0S 12.3

Apple Silicon M1 cpu

Snapshots working though.

oh hang on, TC just started AFTER starting Snapshots

Apple crash reporter starts with…

Translated Report (Full Report Below)

Process: nwjs [42988]
Path: /Applications/Pinegrow Theme Converter_1.3.app/Contents/MacOS/nwjs
Identifier: com.pinegrow.pinegrowthemeconverter
Version: Version 1.3 (1.3)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-12-22 11:07:39.5953 +0000
OS Version: macOS 12.3 (21E230)
Report Version: 12
Anonymous UUID:

Sleep/Wake UUID:

Time Awake Since Boot: 4600000 seconds
Time Since Wake: 83 seconds

System Integrity Protection: enabled

Crashed Thread: 13 StackSamplingProfiler

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [42988]

VM Region Info: 0 is not in any region. Bytes before following region: 4343734272
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 102e82000-102e83000 [ 4K] r-x/rwx SM=COW …ts/MacOS/nwjs

Kernel Triage:
VM - pmap_enter failed with resource shortage

Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 ??? 0x7ff8a57d6940 ???
1 libsystem_kernel.dylib 0x7ff8151c497a mach_msg_trap + 10
2 libsystem_kernel.dylib 0x7ff8151c4ce8 mach_msg + 56
3 CoreFoundation 0x7ff8152c7db0 __CFRunLoopServiceMachPort + 319
4 CoreFoundation 0x7ff8152c6440 __CFRunLoopRun + 1276
5 CoreFoundation 0x7ff8152c5884 CFRunLoopRunSpecific + 562
6 HIToolbox 0x7ff81e3bbce6 RunCurrentEventLoopInMode + 292
7 HIToolbox 0x7ff81e3bba4a ReceiveNextEventCommon + 594
8 HIToolbox 0x7ff81e3bb7e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
9 AppKit 0x7ff817c235cd _DPSNextEvent + 927
10 AppKit 0x7ff817c21c8a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
11 nwjs Framework 0x115c8cf20 0x1138c3000 + 37527328
12 nwjs Framework 0x116

then LOTS more NWJS stuff plus much gobbledygook

Mine has a Intel CPU, and no crash report. It’s as if the application just closes.

@rjrggr ah, ok, so your Mac doesn’t offer to send a crash report to Apple?
Ok, interesting.

The same problem with Pinegrow Web Editor PRO 7.04 on Linux Mint 20.3 Cinnamon. Version 7.03 works well. I tied to delete ~/.config/Pinegrow without a result.

@rjggr According to my latest tests today (24-12-2022) on macOS Monterey which is the operating system I use, neither Pinegrow Snapshots 1.1 nor Pinegrow Theme Converter 1.3 have this problem at startup.

Can you please contact the support directly so that your particular case can be analyzed more closely?

@webcodist As far as Linux Mint 20.3 Cinnamon is concerned, we do not test this distribution and it will be difficult for us to offer more precise help than the tips we propose on our dedicated documentation… (https://pinegrow.com/docs/getting-started/install-and-run-pinegrow/install-pinegrow-on-ubuntu-linux/)

Can you launch the application from the terminal and copy the possible warnings/error messages that are displayed then please contact the support directly so that your particular case can be analyzed more closely.

Note: Also, for the sake of efficiency and organization in this forum, we recommend that you do not post in a topic that is not directly related to the issue that brought you here.

Instead, please create a specific topic for each different situation. Your topic should ideally be titled with a sentence that summarizes the problem you are experiencing.